ABOUT
US: TERMS & CONDITIONS
CONDITIONS
OF SALE
1. LIMITED WARRANTY
CannonBall:HNP warrants to the original purchaser that each product
will be free from defects in material and workmanship for a period of
one year following installation unless otherwise specified by CannonBall:HNP
in writing.
The warranty shall not apply to any product which has been subjected
to abuse, misuse or accidents. This warranty shall be null and void
if the product is not installed and maintained pursuant to CannonBall:HNP's
installation specifications and instructions. Further, this warranty
does not extend to normal wear and tear.
If any part is claimed defective, the claim shall be referred to the
dealer from whom the product was purchased. The product, parts and accessories
may not be returned without first obtaining written approval from CannonBall:HNP.
If the product is already installed, CannonBall:HNP may choose to have
the product inspected by a field representative.
THESE ARE CANNONBALL:HNP'S ONLY WARRANTIES, AND CANNONBALL:HNP MAKES
NO OTHER WARRANTY OF ANY KIND WHATSOEVER, EXPRESSED OR IMPLIED. ALL
IMPLIED WARRANTIES OF MERCHANTABLITY AND/OR FITNESS FOR A PARTICULAR
PURPOSE ARE HERBY DISCLAIMED AND EXCLUDED.
Copy of full limited warranty available upon request.
Specifications subject to change without notice.
2. TERMS
Terms of sales are 1%, 10 days, net thirty (30) days with a service
charge of 1-1/2% per month (annual rate 18%) on outstanding balances
after thirty (30) days. When unpaid invoices extend beyond sixty (60)
days, all orders will be withheld from processing until the past due
invoices and service charges have been paid in full.
Shipments and deliveries shall, at all times, be subject to approval
of our Credit Department.
CannonBall:HNP may at any time decline to produce, make shipment or
delivery, except upon receipt of payment, including any other monies
due CannonBall:HNP. Payment is required within our normal terms of sale
and such payment is not subject to payments or retainers withheld from
the customer by the customer's account.
3. RETURNED
GOODS AUTHORIZATION
Products, parts and accessories may not be returned to CannonBall:HNP
without written approval from CannonBall:HNP. The salesman who services
the account should be contacted to inspect the merchandise in question
and he will contact Customer Service for a Return Goods Authorization
(RGA) form. A copy of this form must accompany any material returned
to the factory.
Merchandise is not
returnable after sixty (60) days from purchase unless it is defective,
and then the Limited Warranty applies. Special or non-stock merchandise
is not returnable under any circumstances, unless the Limited Warranty
applies.
A credit will be
issued on authorized returned goods on the basis of the price in effect
at the time the original shipment was made, less a 25% handling and
re-stocking charge, any transportation costs and a deduction for any
damages to the merchandise from your handling.
4. FIELD
REPAIRS AND COMPLAINTS
All complaints on products installed in the field must be directed to
either the salesman servicing the account or directly to the factory
for assistance. In all cases a Field Service Report Form must be completed
in full and returned to the factory in Beloit, WI.
CannonBall:HNP must
approve all field labor expenses prior to correcting any field problems.
The customer must provide CannonBall:HNP with an accurate estimate of
actual labor costs, not including overhead and mark-up.
Travel allowance
to a job will not be paid. The hourly rate for one repairman will be
agreed to by CannonBall:HNP. All field labor charges not approved in
this manner will be denied.
CannonBall:HNP reserves
the right to perform any field labor that may be required.
5. CHANGES
AND CANCELLATIONS OF NON-STANDARD ORDERS.
All changes and cancellations for unshipped material must be made in
writing to CannonBall:HNP. If a change or
cancellation is made after fabrication is started, a charge will be
made to cover any loss of material and/or labor. If a change or cancellation
is made after an order has been accepted, but not in actual fabrication,
there will be a $25.00 net charge per order.
6. SHORTAGES
Should unavoidable material shortages or manufacturing delays necessitate
a shortage or backorder, the customer will be notified of such shortage
or delay by a notation on the shipping bill.
No credit will be allowed for additional labor or travel time caused
by hardware shortages. Installers are expected to carry additional material
to the job site. Actual material shortages will be replaced at no charge,
freight prepaid, upon receipt of the Field Service Report.
No allowance or credit will be made for late delivery and request for
same will not be honored.
7. SPECIAL ORDERS
Special orders will require, at CannonBall:HNP's discretion, a deposit
of 50% of selling price.
8. DAMAGE
IN TRANSIT
A. CannonBall:HNP Truck Shipments:
If material is damaged in shipment on a CannonBall:HNP truck, the following
steps must be taken:
1) Inspect the unopened shipment for damage. If is undamaged, accept
it and sign the driver's bill (white copy). Your signature is his clear
receipt from you that the goods are in apparent good order.
2) If you find a
shortage or damage, have the driver note same on your bill (white copy)
and driver's and sign and date his notation. Advise the driver if the
material is to be replaced immediately.
3) If concealed
damage is found, notify CannonBall:HNP and advise extent of damage and
what replacement material is needed. CannonBall:HNP reserves the right
to have its representative inspect damaged material.
4) Failure to follow the above directions may forfeit your claim to
have damaged material replaced.
B. Common Carrier Shipments:
Any claims for damage during shipment shall be made directly to the
carrier. CannonBall:HNP shall not be responsible for any damage during
shipment by common carrier. The Bill of Lading is an acknowledgment
by the carrier of the receipt of material listed thereon in good condition.
CannonBall:HNP's responsibility for the material ceases at that point.
Upon arrival of a shipment by common carrier, it is the customer's responsibility
to:
1) Check the number of pieces in the shipment against the Bill of Lading
provided by the driver.
2) Inspect the unopened shipment for damage. If it is undamaged, accept
it and sign the driver's bill. Customer's signature is the driver's
clear receipt that the goods are in apparent good order.
3) Should the customer find a shortage or damage, have the driver note
same on customer's copy and the driver's copy of the bill and sign and
date his notation at time of delivery.
4) Open and examine
each shipment within 15 days of receipt and check for any concealed
damage. If concealed damage is found, notify the delivery carrier within
15 days of receipt. Save the damaged material and the container it came
in until inspected. Be sure to obtain a copy of the inspector's written
report.
5) Failure to follow
the above directions may forfeit your claim against the carrier for
his negligence.
9. PRICE
CHANGES
All prices are subject to change without notice. Orders are accepted
on the basis of the price in effect on the date of shipment unless noted
otherwise.
10. FACTORY QUOTATIONS
Consult the factory for pricing on all special doors or other products
not shown on the price lists. Quotations for special products are made
for prompt shipment where materials are available and are valid for
30 days unless specified otherwise.
11. SHOP
DRAWINGS
Shop drawings for customer approval are available at a net charge of
$30.00 for each reproducible drawing prepared by CannonBall:HNP Engineering
Department. All reproducible copies will remain with and become the
sole property of CannonBall:HNP. Up to 6 copies of said drawings will
be provided at no extra cost (specify number required). Additional copies
will be supplied at a net charge of $5.00 per copy. Shop drawings will
not be prepared unless a written purchase order, along with specifications
are submitted to CannonBall:HNP. When shop drawings are required, fabrication
will not begin until CannonBall:HNP is in receipt of approved drawing.
12. TAXES
Any taxes, duties, or other governmental charge in force, or hereinafter
enacted by federal, state, or municipal authorities, which CannonBall:HNP
may be required to pay or collect, with respect to the sale, purchase,
delivery, storage, processing, use, consumption, or transportation of
any of the materials sold by CannonBall:HNP, shall be for the account
of the customer. The selling price may be increased, or those charges
billed separately for such costs incurred.
13. LIABILITY
CannonBall:HNP shall not be liable for loss or damage arising from sale
or installation of CannonBall:HNP products for any cause.
CannonBall:HNP shall not be liable for delay or failure of delivery
in performance of any agreement. Orders are accepted subject to fire,
flood, strikes, lockouts, any other difference with our employees, war,
riot, or civil commotion, embargo delays, delays in transportation,
shortages of labor or material, or any cause beyond CannonBall:HNP's
control.
14. GOVERNMENTAL REQUIREMENTS
No guarantee is made that the products or equipment will meet the specifications
of any local, municipal, state or government ordinances, laws and codes
of regulations.
15. F.O.B. BELOIT, WI.
F.O.B. Beloit, WI., means that CannonBall:HNP will load the product
on the truck at the factory and all freight charges beyond the factory
will be billed to the customer.
